Quick Summary:
1. Breaking Down Problems Varies in Complexity
The time required to identify knowns and unknowns depends on the complexity of the problem. Some challenges require only a few days, while others may take weeks or months.
2. Deep Research is Sometimes Necessary
For complex problems, like understanding how ISPs work, extensive research could be required before moving forward with design or solutions.
3. Complex Problems Require Cross-Disciplinary Input
Tackling large-scale challenges (like ending homelessness in SF) involves multiple systems and experts from various disciplines, extending the research phase.
4. Product Design Problems Can Be Solved Faster
In Product Design, the discovery process may take only a few days, especially when using structured methods like design sprints.
5. Adaptability is Key
The problem-solving process can be simple or highly complex. The key is knowing how much time and research is needed before structuring a solution.
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